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retail
27 March 2023
Sigma Software helps a large electronics retailer streamline contact center with modern digital platform
As a result, the contact center‘s workload decreased by a third
#sigma
#software
#digital
#transformation
#retail
16 September 2022
Replacing sales consultants: Epicentr K has launched a unique Help-bot
Regular customers tested and improved the modern service
#messenger
#bot
#telegram
#viber
#retail
10 November 2021
Glovo announced the beginning of cooperation with a technology partner Middleware Inc. in Belarus
Glovo service was launched in Minsk on October 7, a week later – in Grodno and Gomel. More than a hundred restaurants have already been connected to the service.
#retail
#delivery
#food
#glovo
#integration
#digital
#core
#middleware
11 October 2021
METRO company announced the start of issuing the client cards directly to Google Pay
The implemented solution enables clients to add their METRO cards to Google Pay service and make the cards available quickly and easily.
#metro
#cash&carry
#card
#retail
#bot
05 August 2021
Eugene Krechetovych, Foxtrot Head of CRM: “You can’t buy a magic CRM. You need to live it everyday”
Foxtrot Viber bot has over 400,000 subscribers and we continue to grow.
#viber
#chatbot
#crm
#retail
#foxtrot
#digital
09 June 2021
Elcore Cloud and Middleware Inc. announced partnership
Elcore Cloud has deep expertise in the architecture of AWS, Microsoft Cloud, Google Cloud and will be able to help Middleware clients in deploying and supporting Corezoid, Sender, Deepmemo on any cloud platforms
#digital
#core
#development
#partnership
#transformation
#elcore
#retail
02 April 2021
Middleware and Foxteam Digital Announce Partnership
Corezoid combines the features of Low code, BPM, API Orchestration, CRM, Campaign management, Integration platform and several other types of enterprise software. Thanks to Corezoid, we can solve almost any problem related to the business digitalization
#digital
#core
#development
#partnership
#transformation
#foxteam
#retail
01 February 2021
Glovo express delivery service starts working with a technology partner Middleware in Kyrgyzstan
Glovo on-demand express delivery service announced the start of cooperation with a technology partner Middleware Inc. (the USA) in the Kyrgyzstan market. Glovo will use Middleware`s Corezoid Hyperautomation Engine technology to accelerate the integration of new partners in Kyrgyzstan
#retail
#delivery
#food
#glovo
#integration
#digital
#core
#middleware
13 January 2021
METRO Cash & Carry Russia has started issuing digital cards through METROBOT using Apple Business Chat
METRO customers will be able to find out information about all available promotions, discounts and individual offers, review the product catalogue, create a shopping list...
#metro
#russia
#cash&carry
#retail
#innovation
#apple business chat
#messages
#apple
#chat
#bot
30 November 2020
Foxtrot customers will be able to pay for purchases with Viber Payments Chatbot based on Corezoid
“The new option was connected in just a few days thanks to the Corezoid Hyperautomation Engine technology, on the basis of which Foxtrot chatbot was developed" said Eugene Krechetovich, Foxtrot’s Head of CRM Service.
#viber
#messanger
#chatbot
#payments
#retail
#foxtrot
#digital
#core
26 October 2020
KTC.UA Is Now Available on Apple Business Chat
The project was developed on the basis of Corezoid Process Engine technology in cooperation with Middleware (USA).
#ktc
#retail
#ios
#apple
#business
#chat
#messenger
09 September 2020
ALLO launched Google’s Business Messages on Corezoid Bot Platform
ALLO became the first retailer in Ukraine to launch support for Google’s Business Messages on the Corezoid Bot Platform. The new solution allows users to start chatting with ALLO directly from Google Maps.
#allo
#retail
#google
#business
#messages
#messenger
#chat
#bot
#platform
01 August 2020
Glovo launched delivery from "Fora"
Glovo express delivery service continues to launch new delivery points together with its technology partner Middleware (USA) using Corezoid Process Engine technology.
#retail
#glovo
#delivery
#food
#fora
15 July 2020
Glovo announced the beginning of cooperation with a technology partner Middleware Inc. in Kazakhstan
“Corezoid technology enables Glovo to integrate new partners much faster.” – , says Dmitry Rasnovsky, general manager of Glovo in Ukraine.
#retail
#delivery
#food
#glovo
#integration
#digital
#core
#middleware
03 June 2020
ABM Cloud launched Corezoid-based Viber-bot that allows to order goods in retail stores
Corezoid allowed ABM Cloud to lay the foundation of its own “digital core." Now ABM Cloud business analysts can work quickly with APIs messengers, put forward and test business hypotheses, track statistics on dashboards in real time
#abmcloud
#messenger
#viber
#chatbot
#retail
24 April 2020
Oleg Spirin, VARUS CDO: "Corezoid became the digital core of VARUS"
“Today, Corezoid works as the “digital core” of VARUS. With the help of Corezoid we get data from different sources, process it according to the logic laid down in Corezoid and use it in business processes.”
#retail
#varus
#digital
#core
#corezoid
#messenger
#chat
#bot
08 April 2020
Allo customers can now use Apple Business Chat
The project was implemented based on Corezoid Process Engine together with Allo digital transformation partner – Middleware Inc. (the USA). Corezoid was certified by Apple to work as a Communication Service Provider for Apple Business Chat.
#retail
#allo
#integration
#apple
#businesschat
#covid19
06 April 2020
VARUS integrated medical expert system for predicting COVID-19 in Apple Business Chat
"We continue to develop VARUS as a modern digital retailer,” – said Oleg Spirin, Chief Data Officer of VARUS. – "We decided to add the possibility of COVID-19 pre-diagnosis in our Apple Business Chat account."
#retail
#varus
#integration
#apple
#businesschat
#covid19
30 March 2020
VARUS is Now Available on Apple Business Chat
VARUS customers can use Apple Business Chat to contact a live agent to ask a question, manage VARUS card, get recent promos and locate the nearest store.
#retail
#varus
#apple
#businesschat
25 March 2020
Glovo and VARUS announced they will deliver products from supermarket to the door
Integration between Glovo and VARUS was made super-fast in a course of 5 days based on Corezoid Process Engine provided by the Middleware Inc. company (the USA) – a Technology Partner of both VARUS and Glovo.
#retail
#varus
#glovo
#food
#delivery
#ios
#android
13 September 2019
Alexandr Gritsuk, Digitalbusiness: “We have automated management of 100% KTC.ua orders with Corezoid”
Corezoid made it possible to work quickly. Each level of management wanted to make their own adjustments to business processes. With Corezoid, the gap between business desires and IT capabilities has been eliminated and desires could be executed within a few days.
#workflow
#optimization
#retail
#crm
#corezoid
16 May 2019
Oleg Spirin, CDO at Varus: “Corezoid becomes a digital core for VARUS.”
Corezoid is a system which helps to quickly build business process of any type, merging all those old software systems that are currently used in VARUS. Corezoid enabled us to focus on processes but not on their programming.
#retail
#transformation
#digital
#core
#viber
#api
07 August 2018
VARUS announced the start of the “Digital transformation” project
18,000 clients added VARUS loyalty card on the first day of the bot launch. In a week VARUS had 60,000 customers who registered their cards in the bot. As the next step, VARUS plans to launch digital loyalty cards issuance, without any plastic. The first statistics shows, that clients love bot more than web-site: the bot is being used by 100 customers at any given moment. That is 2 times more customers, than there are people on the web-site.
#retail
#digitaltransformation
#crm
#chatbot
#messenger
25 May 2018
Integration case for Microsoft Dynamics and retailCRM based on Corezoid for e-shop Pulti.ua
The Corezoid platform provides integration between the CMS, retailCRM and the ERP system Navision. So the final recordkeeping is maintained in the Navision system, and then, information about prices and availability of goods are pulled onto the site.
#retail
#ecommerce
#microsoft
#dynamics
#integration
#crm
#core