News

24 January 2022

Bogdan Veliev, Callab.ua CTO: “In 3 months we developed Corezoid-based CRM from scratch”

We built Corezoid-based MVP, launched into production, and from the very first days began non-stop debugging and improving the system.

05 August 2021

Eugene Krechetovych, Foxtrot Head of CRM: “You can’t buy a magic CRM. You need to live it everyday”

Foxtrot Viber bot has over 400,000 subscribers and we continue to grow.

15 June 2021

Marina Voloshyna, Head of CRM METRO Cash&Carry Ukraine: "We are managing 570,000 clients in Viber-chatbot based on Corezoid"

02 March 2020

EKTA’s customers can now use Apple Business Chat

Insurance Company EKTA today announced customers can now use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on Apple devices.

05 February 2020

"We are building a customer-centric architecture with the help of Corezoid", - Igor Vasilenko, CIO at A-Bank.

We extensively use Corezoid for large systems, such as a mobile application, Internet banking. Corezoid is the core, back-end of all these systems.

16 January 2020

Jooble and Middleware Inc. announced the beginning of cooperation

Corezoid enabled Jooble to quickly test new ideas, validate assumptions and constantly experiment to improve the service based on user feedback

02 December 2019

ATB is Getting Closer to Customers: The Chain Launches Chatbot on Viber

ATB, the largest Ukrainian retailer, has launched a chatbot on Viber, one of the most famous and popular secure messaging applications. ATBOT will show customers directions to the nearest stores, tell them about discounts on products and open vacancies, help them get connected to a hotline operator

13 November 2019

METRO Launched Issuance of Digital Cards in Messengers

The project was developed together with Middleware, a METRO technology partner, based on Corezoid Process Engine technology.

13 September 2019

Alexandr Gritsuk, Digitalbusiness: “We have automated management of 100% KTC.ua orders with Corezoid”

Corezoid made it possible to work quickly. Each level of management wanted to make their own adjustments to business processes. With Corezoid, the gap between business desires and IT capabilities has been eliminated and desires could be executed within a few days.

09 July 2019

Middleware is awarded contract for development of multi-channel platform for Piraeus Bank

We plan to create a complex remote banking solution (Web-/Mobile (Android/IOS)) for all our customers, from individuals and private entrepreneurs to small and midsized businesses.

07 August 2018

VARUS announced the start of the “Digital transformation” project

18,000 clients added VARUS loyalty card on the first day of the bot launch. In a week VARUS had 60,000 customers who registered their cards in the bot. As the next step, VARUS plans to launch digital loyalty cards issuance, without any plastic. The first statistics shows, that clients love bot more than web-site: the bot is being used by 100 customers at any given moment. That is 2 times more customers, than there are people on the web-site.

25 May 2018

Integration case for Microsoft Dynamics and retailCRM based on Corezoid for e-shop Pulti.ua

The Corezoid platform provides integration between the CMS, retailCRM and the ERP system Navision. So the final recordkeeping is maintained in the Navision system, and then, information about prices and availability of goods are pulled onto the site.

24 May 2018

Integration of Amo CRM, Sunflower IP Telephony, website, and payment gateway for VUSO company

We received the functionality of the distribution of the requests between the participants of the CRM system. The administrator has the opportunity to create a schedule for the distribution of requests, choose the responsible user, the type of request (products). All systems participating in the process of registration and sale of policies are integrated into the AmoCRM interface using Corezoid, and work as one mechanism.

06 June 2017

Telegram vs Viber vs Facebook Messenger: The comparison of the messengers’ capabilities

A lot of Corezoid’s users are got confused with this, as they used to send sms to the customer’s phone number and don’t get feedback, without reference if the client likes it or not, if client wants to advice something or to complain.

19 September 2016

How Can an Online Shop Automatically Remind Repeat Customers using Corezoid?

A regular online shop has usually just a few employees loaded with a variety of duties. "Nobody is free" can be heard from the director, or more frequently "it’s necessary, but there is no one to do it".

12 February 2016

Messaging App Encrypts Messages with Bitcoin Technologies

Sender uses asymmetrical end-to-end enctryption with bitcoin keys, and stores encrypted messages on a server. Thanks to than, neither the service’s administration, nor hackers, nor law enforcement may access the conversation history without a private key stored at the user’s device.

20 November 2015

Connect Twilio, Unisender, MessageBird to Brightpearl

With Corezoid software, we were able to connect to Brightpearl sms gateway called Unisender. It’s 2 times cheaper for us + has an easy to connect API. The same can be achieved with Twilio and MessageBird gateways or almost any other sms service provider with an API.

02 July 2015

Case 2: Control of newsletter-emailing.

Corezoid has simplified the process. Corezoid provided me with the set of services that can be accessed for receiving responses from a customer, to get a customer’s indicator, to email some communication to a customer.

02 July 2015

Case 3: Online chat for small and medium businesses

A half a year ago we started using Corezoid. I communicated with the two developers from the E-business Center, and they explained and demonstrated to me everything personally.

02 July 2015

Case 5: Call routing to the Call Center

Data on employee who made callback request, transferring it to the event for callback to customer, depending on customer phone number and phone number in SMS text...

02 July 2015

Case 4: Restoring communications with customers

We have transferred all our processes to Corezoid. Previously, the entire process was built through a bunch of communication events, which we carried out by means of technical projects after applying to IT-developers.