Corezoid allows you to work with any communication channels and data sources. As long as they have an API.
Automate communication with bots
Increase efficiency of communication and reduce costs. Corezoid helps create bots that automate communication. Our best customers automate up to 80% of their contact center calls.
One business logic for all communication channels
You no longer need to create algorithms for each communication channel separately. With the help of Corezoid, you can create universal algorithms that work with any communication channel.
How Corezoid helps our clients
Based on Corezoid, METRO developed a mobile application and a chat-bot in the Viber messenger. The bot provides the issuance of METRO membership cards just in 1 click, instead of filling in questionnaires and getting plastic cards. Also, thanks to Corezoid, METRO can communicate with customers using personalized trigger-based notifications.
In terms of technology, I confess, we tried to look for alternatives to Corezoid but realized that there are no alternatives to it at the moment. We build processes in Corezoid whenever we feel that we need dynamics, whenever there is a desire to change something almost every day, to experiment on the fly, to run several different options of a business process with a final assessment of efficiency.
Corezoid attracted my attention with its fundamental approach to developing the technology. I realized that Corezoid wasn’t just another BPM tool. In fact, Corezoid was based on fundamental principles of mathematics: finite automata theory and “state machine” concepts.