11 January 2022
Ivan Romanov, Director of the Contact-center of the State Tax Service of Ukraine: “Based on Corezoid and Sender we provide consultations in messengers”
Journalists will always be interested in technological innovations in the public sector.
25 November 2021
Kyiv City Administration launched the chat-bot for 1551 hotline based on Corezoid
Chatbot allows to send a request to the Kyiv City Administration. Citizens can attach a file or photo to each request to describe the problem in more detail.
28 April 2021
Helen Antonenko, the First Deputy CEO of the Government Contact-center of Ukraine: “Based on Corezoid we processed more than 1 million online-chats in 2020”
In 2020, we processed 1,374,770 calls and 1,172,509 chats based on Corezoid, Sender.
08 October 2020
Contact-center of the Government of Ukraine provides consultations for citizens in online chats in messengers
“Many thanks to our Technology Partner – the Middleware company – for support and help with a launch of a Pilot project,” – says Olga Kholomeeva, Head of the Government Contact Center.
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