Corezoid Actor Engine

Ivan Romanov, Director of the Contact-center of the State Tax Service of Ukraine: “Based on Corezoid and Sender we provide consultations in messengers”

11 January 2022

Ivan Romanov, Director of the Contact-center of the State Tax Service of Ukraine: “Based on Corezoid and Sender we provide consultations in messengers”

Journalists will always be interested in technological innovations in the public sector.

Kyiv City Administration launched the chat-bot for 1551 hotline based on Corezoid

25 November 2021

Kyiv City Administration launched the chat-bot for 1551 hotline based on Corezoid

Chatbot allows to send a request to the Kyiv City Administration. Citizens can attach a file or photo to each request to describe the problem in more detail.

Helen Antonenko, the First Deputy CEO of the Government Contact-center of Ukraine: “Based on Corezoid we processed more than 1 million online-chats in 2020”

28 April 2021

Helen Antonenko, the First Deputy CEO of the Government Contact-center of Ukraine: “Based on Corezoid we processed more than 1 million online-chats in 2020”

In 2020, we processed 1,374,770 calls and 1,172,509 chats based on Corezoid, Sender.

#contact center

Contact-center of the Government of Ukraine provides consultations for citizens in online chats in messengers

08 October 2020

Contact-center of the Government of Ukraine provides consultations for citizens in online chats in messengers

“Many thanks to our Technology Partner – the Middleware company – for support and help with a launch of a Pilot project,” – says Olga Kholomeeva, Head of the Government Contact Center.